About Us

Extra Help was originally set up to respond to the needs of home help for elderly people who were still living independently and needed a helping hand. We recognised that many elderly people didn’t necessarily need a full-time or live-in carer, but having help with domestic tasks could significantly prolong the time that they were able to stay in their own homes. And sometimes, it’s just about providing company; a friendly smile and a small chat which could mean the world to someone who lives alone.

Since launching, we have expanded our range of services to include mother’s help and domestic cleaning services. This enables us to provide ad-hoc or regular assistance to new and working parents, working professionals and just about anyone who needs us. We can help with all sorts of domestic tasks and nothing is too much trouble.

Our experienced, trustworthy and fully reference-checked home-helpers are always on hand with a friendly smile to help with a diverse range of everyday jobs, from cleaning to gardening, shopping and meal preparation. We aim to always provide you with the same home-helper but, if this is ever not possible, we’ll always honour our commitment to you and send an alternative.

Our charges are simple, straightforward and affordable so that clients can easily keep control of their home-help budgets. We can provide you with a one-off, occasional or regular home-helper to meet your requirements, and our comprehensive range of services means that you only ever need one point of contact for all your domestic needs. So no more time wasted talking to different companies to source a cleaner, gardener, dog-walker, senior sitter or driver – simply talk to Extra Help and let us give you the helping hand you need.


Our Team

Claire Robinson

Claire Robinson

Managing Director

Claire Robinson is the Managing Director of Extra Help. She is also CEO of the Approved Franchise Association and works as a franchise consultant with Accentia, a full service, franchise development and consultancy service that helps businesses expand into new, national and international markets through franchising.

With a passion for helping people, Claire founded Extra Help in 2010, having identified a gap in the market for a one-stop shop, providing home help services to the elderly, new and working parents and busy professionals. The business has since been franchised and has many successful franchises running throughout the UK.

Claire is a qualified life and business coach and has a grade 5 ILM Diploma. Alongside this, she is also a Neuro Linguistic Programming Master Practitioner.


Nealem Stevens

Business Development Manager

Nealem is an experienced financial services professional, who has enjoyed a successful career spanning over two decades, with specialisms in sales, marketing, customer experience, leadership and business strategy.

As owner of the Extra Help Maidenhead & Windsor franchise, Nealem is perfectly placed to help potential and existing franchisees make the transition to self-employed business owners by providing them with the maximum level of support and advice they need. She supports existing franchisees with their marketing, lead generation and growth strategies, and is the first point of contact for prospective franchisees to answer questions about the franchise opportunity and inspire confidence in the Extra Help brand.


Denise Cooper

Office Manager / PA to Managing Director

Denise is an experienced Personal Assistant with many years’ experience in all aspects of office and estate management. Having held positions within various organisations as Office Manager and Personal Assistant, Denise is able to turn her hand to a wide range of administrative tasks, such as email correspondence, diary and meeting management and the production of training materials, and is, therefore, a valuable addition to the Extra Help team.

In addition to her duties as Office Manager, Denise is also the franchise owner for Extra Help Rickmansworth.


Please contact your local office or call our Head Office on 01604 532932 to find out more about how we can give you a helping hand.

If you need assistance with meal preparation, mothers help services, shopping, gardening or domestic cleaning services, Extra Help is the ideal, affordable solution.

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To see how we can help you, please call us on 01604 532932 or send us an email at info@extra-help.co.uk