01752 905790
info@extra-help.co.uk
Meet Our Team
Claire Robinson
Managing Director
Claire Robinson is the Managing Director of Extra Help. She is also Lifestyle Ambassador of the British Franchise Association and works as a franchise consultant with The Franchise Consultant, a full service, franchise development and consultancy service that helps businesses expand into new, national and international markets through franchising.
With a passion for helping people, Claire founded Extra Help in 2010, having identified a gap in the market for a one-stop shop, providing home help services to the elderly, new and working parents and busy professionals. The business has since been franchised and has many successful franchises running throughout the UK.
“Life hasn’t always been easy, like many of us I’ve had my challenges and disappointments but ultimately I’ve learned from these and moved forward.
I believe my passion lies in enabling others to be successful. People say I am a positive person, with endless amounts of drive and enthusiasm. In my spare time, I love to walk my two dogs on the beach or moors of Devon and spend quality time with my children and friends. I am also a self-confessed foodie, so I love to dine out and then work off all of the calories and keep fit walking regularly!”
Claire is a qualified life and business coach and has a grade 5 ILM Diploma. Alongside this, she is also a Neuro Linguistic Programming Master Practitioner. Claire’s success has been celebrated on a national level on more than one occasion: Claire won the Chamber of Commerce Game Changer Award in 2021, she was runner up in the Encouraging Women in to Franchise Awards as Ambassador of the year in 2022 and she won the coveted British Franchise Association Lifestyle Franchisor of the Year in 2023.
Sarah Sanders
Director of Operations & Franchisee Trainer
Sarah is an experienced Operations Director having extensive knowledge and work experience in the franchise sector. Sarah won an EWIF award in 2026 and was named one of the Devon Chamber of Commerce 30 Under 30 winners in 2023, 2024 and 2025. She is focused on creating the most positive experience for all franchisees and customers of Extra Help, helping franchisees grow to their full potential.
Sarah opened her own Extra Help branch in August 2020, focusing on rural West Devon, further enhancing her knowledge of running an Extra Help franchise. Taking on a second branch in Torbay in March 2023 Sarah now successfully runs two franchise areas in South and West Devon, as well as supporting our franchisee network from head office too.
With extensive experience in sales, customer services, digital marketing and growth, Sarah also has a BSc in Psychology and is a qualified ESL teacher. Prior to joining Extra Help, Sarah lived in both Australia and China, enabling her to expand her knowledge of different cultures and work at an international level.
Sarah has plenty of skills to pass on to the franchise network, her role as franchisee trainer allows her to become a font of knowledge for Extra Help. This is supported by her managing not one but 2 Extra Help franchise areas.
Sarah is perfectly placed to help existing and new franchisees manage the transition to business owner. Sarah provides an invaluable level of support and advice to our franchisees. Sarah won the Encouraging Women in to Franchise Awards in 2026 for the support and training she provides our network, and was semi finalist in the West Country Women Awards in 2025.
