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This week’s blog is written for us by Emma Clark our franchisee in Leicester West. This is a lovely story of how Extra Help can change people’s lives and enable them to remain in their own homes for as long as possible …
Many of our clients love their weekly shopping trips out of the house and even see their Extra Help home helper as a good friend!
Extra Help Leicester West has been going for 18 months and in that time we have built up a good client base which we are very proud to be assisting. One of our very first clients is still with us, and she had been diagnosed with early stage Alzheimer’s and needed assistance with shopping every week.
Our Extra Help home helper would go to visit this client every Friday for two hours to take the client out to do her weekly shopping. Over time the client would look forward to our home helper’s visit and saw them as a good friend as well as a great help and support.
As our client’s condition deteriorated over the year Extra Help worked with social services to increase our assistance to start cooking an evening meal every day for the client as well as still continuing to have the weekly shopping outing which the client so enjoyed.
Extra Help adapted their support for the client to ensure that now, as a team, we are always making sure that the client is safe in their home when alone.
With our help, this client has been able to stay independent at home during a difficult time and she is always pleased to see us. I even got a call from the client’s elderly mother to thank all the team for our on-going support and care for her daughter.
That type of feedback makes our job worthwhile! If you know someone who needs support to stay independent at home in West Leicester do call Emma Clark on +44 (0) 845 219 8974 or if you’d like to find out if Extra Help is available in your area then call me at our head office on +44 (0) 845 618 2904 or click here to ping over an email and I’ll get right back to you.
Until next time …
CLAIRE ROBINSON
