This month, Extra Help marks its 15th birthday—a milestone that marks staying power, consistency, and a proven franchise model that keeps on delivering for both clients and franchisees. In a sector built on trust, longevity really matters. It shows we continue to be chosen by families across the UK, year after year—because reliability, kindness and compassion never go out of date.
What Does 15 Years Mean for Customers and Franchisees?
For customers, 15 years means the confidence in hiring the services of an established home-help business with a strong ethos, that supports every stage of life, from growing families to ageing loved ones who are living independently and need help around the home or companionship.
For prospective franchisees, it’s proof of a stable franchise network with a strong brand and ongoing demand. We’ve not only remained relevant, we’ve kept on growing, so our franchisees can continue to build their own sustainable, reputation-led home-help franchises.
Highlights From the Past Year
The last 12 months have been a vibrant chapter in Extra Help’s story, filled with new beginnings, inspiring achievements, and continued expansion. Here are a few highlights:
Sarah Sanders Wins 30 Under 30 Award
One of our proudest moments came when Sarah Sanders, owner of Extra Help South Hams, Torbay, West Devon and Bude, was again named as the winner of a prestigious Devon Chamber 30 Under 30 Award. Her recognition highlights the entrepreneurial spirit and excellence that runs throughout our franchise network. Sarah’s success is a shining example of how Extra Help empowers franchisees to build thriving businesses while making a meaningful difference within their own communities.
New Franchise Launches in Cotswolds, North Somerset and More
This year saw the launch of several new franchises and expansion of existing ones, each bringing Extra Help’s flexible home-help services to new areas across the UK.
Please join us in welcoming our new franchisees who joined our family within the past year:
- Katy Duncan – North Somerset
- Jinu Gomez – Cotswold
- Tanisha Anderson Hunter – Sandwell
- Samantha Kimber-Halford – new owner of existing franchise in North and Mid Devon.
- Bukola Izekor – Portsmouth
- Bazilah Khalid – Blaby
- Zoe Doyle – Beverley and Hull
These launches aren’t just business wins—they’re proof that our franchise model works and continues to attract kind and caring franchisees who want to make a real difference within their local communities. Each new franchise strengthens our national presence and reinforces our excellent reputation.
Meanwhile, Rachel Brown expanded her thriving home-help franchise in St Albans into Hemel Hempstead and Berkhamsted; and Extra Help Chelmsford , Sutton Coldfield and Birmingham North and Extra Help Barnet celebrated their first birthday, marking a successful year of growth and client trust for both franchises.
Our Franchisee Support Sets Us Apart
Behind every successful franchisee is a support system that truly delivers. This year, we spotlighted our comprehensive franchisee support, which includes training, marketing resources, and ongoing guidance. Our commitment to empowering our franchisees is one of the reasons Extra Help continues to grow year on year.
Whether you’re an experienced business owner or new to self-employment, our support ensures you’re never alone. That’s why when you join Extra Help, you’re not just investing in a home-help franchise, you’re joining a family!
Discover more about the support our franchisees receive.
Stories of Compassion and Care
Our franchisees continue to embody the values that make Extra Help so special. Rachel Brown’s story, for example, showcases how kindness and empathy are at the heart of everything we do. These stories prove that kindness and professionalism can grow side by side—and that local reputation is the key to a successful home-help franchise.
Longevity Builds Trust
In a world where many franchises come and go, Extra Help’s 15-year journey stands out. For customers, it means they’re choosing a service with a proven track record—one that’s recession and pandemic resilient and has weathered many economic shifts and evolving needs. For franchisees, it means investing in a recognised and highly regarded home-help brand.
We’ve spent the last decade and a half refining our model, supporting our franchisees and listening to their clients. That’s why Extra Help continues to grow—not just in size, but in reputation too.
Looking Ahead
As we blow out the candles on our 15th birthday cake, we’re filled with gratitude and pride! Gratitude for the clients who trust us, the franchisees who believe in our mission, and the communities we serve. And pride in in our mission – making day-to-day life easier for those who need a helping hand.
Thank you to everyone who’s been part of Extra Help’s journey so far. And to those who are considering joining us, whether as a client or franchisee, we invite you to be part of a brand that’s proven, passionate, and looking forward to the future.
Here’s to the next 15 years of Extra Help!
How to Access High-Quality Home-Help Services
If you’re looking for reliable, trustworthy home-help services, contact us today and let us provide the support you and your loved ones deserve.
Would You Like to Run Your Own Home-Help Franchise?
Click here to find out more about the Extra Help franchise opportunity or call us on 01752 905790 to find out whether your territory is available.